It would be good if you could narrow this down to a camera or shinobi problem. For instance can you connect to the camera if you use vlc on the command line - or a UI based video player which can connect to an RTSP stream: e.g. vlc "rtsp://192.168.x.xxx/user=admin&password=pass&channel=1&stream=0.sdp" If this works and you can use the same URL as the connection string/url when creating the camera, then it would be good to see the error log from that camera and also what the output of pm2 logs camera --lines 100 Given these bit s of debug info, you'll likely better enable people to help you